Customer Service Representative

Planit Solutions, Inc., a global developer of CAD/CAM software, is seeking a Customer Service Representative. This position may choose to work from our Tuscaloosa, AL headquarters or may prefer one of our other locations in Charlotte, NC; Southfield, MI; Forest Lake, MN; Woodland, CA; or Carlsbad, CA. A high school diploma or equivalent and prior sales or telemarketing experience are required. This position has a starting annual gross income range of between $35k and $45k.

The Customer Service Representative will be responsible for, but is not limited to, the following areas:

  • Provide assistance with customer inquiries on software products & services
  • Responsible for selling non-core products: software add-on modules, support services, certification training classes, etc.
  • Maintain a minimum monthly sales volume of $35,000.00 individually
  • Responsible for contacting each customer in assigned territory a minimum of once each calendar quarter
  • Work as PS Consultant team partner, building, nurturing and maintaining the partnership
  • Prospect for new customers by telephone
  • Solicit product demo opportunities for each Consultant team member in the respective territory assignment
  • Assist each Consultant team member as needed to insure the success of the sales channel
  • Multi-tasking customer sales/service

If you are a professional/career minded individual, with the above desired qualifications, and would like to enhance your career with an industry leader, please email your resume (including salary requirements) to Please include CSR in the subject line of your email.

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